Run the front desk from one screen.
Mezbaan Sarai is for owner-run hotels without a restaurant of their own. Rooms, rates, guests, folios and the night audit live in one place, and a summary of the day is ready for you every night.
For owners and front-desk teams. Includes the direct booking engine.
Mezbaan Sarai
The receptionist’s day on one grid
Every room by date, its housekeeping status, today’s arrivals and the night audit, so check-in takes seconds on a busy shift.
- Tentative holds that expire on their own, so a room is never blocked by a forgotten enquiry.
- Housekeeping states for every room: dirty, clean, inspected or out of order.
- Night audit posts room charges and closes the day.
- Advance payment links on the hotel’s own WhatsApp number, once the WhatsApp provider and payment gateway are connected.
Room grid
24 rooms, 3 dirtyWhat Mezbaan Sarai runs
What owners and front-desk teams get.
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Room grid and reservations
Stays, confirmed bookings, holds and out-of-order rooms by date.
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Rates and availability
Room types and EP, CP or MAP rate plans with live availability.
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Check-in, folio and checkout
Advances, charges and payments on one folio, with a GST invoice at checkout.
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Housekeeping and night audit
Room states for the team and a nightly close that posts room charges.
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Guest profiles and enquiries
Repeat and VIP guests recognised, and an enquiry pipeline with follow-up owners.
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Transactional WhatsApp
Confirmations, pre-arrival notes, payment links and bills from your own number, once the WhatsApp provider is connected.
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Three dashboards
Occupancy, ADR, RevPAR, collections and an estimated P&L, for today, this month and 12 months.
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Direct booking engine
Guests book and pay an advance on your own page, straight onto the room grid.
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Channel manager
Connect a channel-manager partner to bring OTA bookings onto the grid; staff can also enter them by hand.
Know your night before you sleep
The nightly owner summary reports rooms sold, room revenue and collections, labelled Estimated until night audit has posted.
- Built from the same definitions as the dashboards and Excel exports.
- Sent from your business’s own WhatsApp number once the provider is connected.
- Open a restaurant outlet later and the hotel becomes Mezbaan Haveli, with no data to move.
Nightly summary, Fri 23 Apr
- Rooms sold
- 18 of 24 (75%)
- Room revenue
- ₹77,400
- Collections
- ₹68,950
- Arrivals tomorrow
- 6
Estimated until night audit posts tonight’s room charges at 02:00.
See the figures 23:30
Book a demo or start a pilot.
Mezbaan is for owner-run hotels, restaurants and hotels with their own restaurant, and the teams who run them. Tell us about your business and we will walk you through the product, or set up a pilot at your property.