Mezbaan
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The paperwork is done before the guest arrives.

Send a link from the reservation on WhatsApp. The guest fills in their details and uploads an ID before arriving. For guests from other countries, Mezbaan also collects the passport and visa details you report on Form C.

In Mezbaan Sarai and Mezbaan Haveli.

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Online check-inarrivals today
Arrivals6
Filled in4
Foreign guests1
Form C due1
Today’s arrivals with their online check-in status.
GuestRoomDetailsIDStatus
Ananya SharmaDelhi204Filled inUploadedReady
Mark TaylorUnited Kingdom107Filled inPassportForm C due in 18 h
Rohit VermaChandigarh301Link sent—Waiting
Sample dataToday’s arrivals with their online check-in status.
Why it matters

A long drive should not end with a register

A family arrives tired and waits while someone copies an Aadhaar number into a register. For a foreign guest it is a passport, a visa and a Form C to file within 24 hours.

  • Details before arrivalName, address, purpose of visit and an ID photo, filled in on the guest’s own phone.
  • Form C, made easierPassport, visa and arrival details laid out in the order of the FRRO portal, with copy buttons.
  • Checked as the guest typesA passport that expires before checkout or a visa that expires before arrival is flagged.
  • WhatsApp consentGuests can agree to stay updates on WhatsApp in the same form.
How it works

How online check-in works

  1. 1

    Send the link

    From the reservation, send the online check-in link on WhatsApp from your own phone, or show its QR code.

  2. 2

    The guest fills it in

    Guests from other countries add their passport and visa details and the passport photo page.

  3. 3

    Check in faster

    At the desk the details and ID are already there. For a foreign guest, staff see the 24-hour Form C deadline.

The details

The details that matter

Stored encryptedDetails and ID photos are encrypted and deleted after the retention period you set.
Every view loggedOnly front-desk roles can open an ID, and each view is written to the activity log.
Changes until check-inThe guest can send the form again until they check in; the new details replace the old.
No government submissionMezbaan prepares the details. Your staff submit Form C on the FRRO portal.
FAQ

Questions

Does Mezbaan file Form C for me?

No. Mezbaan collects the details and lays them out for you; your staff submit Form C on the FRRO portal within 24 hours of the guest’s arrival.

Does the guest need an app?

No. The link opens in the phone’s browser.

Who can see the ID?

Only staff whose role manages the front desk, and every view is written to the activity log.

Which editions include it?

Mezbaan Sarai and Mezbaan Haveli.

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