Founder’s Corner · A Vertex Summit product
You focus on being the host. We take care of the numbers.
Why I built Mezbaan, and the promise behind it.
The Mezbaan promise
- One guest, one accountFront desk, restaurant and room service in one system
- Checked before it postsRoom charges pass five checks first
- Every rupee counted onceReports that add up, books your CA can close
- Numbers that show their workingAsk Munshi, see how it was calculated
Creativity should solve business challenges, not simply create visuals.
A note from the founder
Why Mezbaan exists
Every hotel and restaurant owner I meet is first a host. They remember a regular’s name, the table a family likes, the room a couple asked for last year. What wears them down is not the guests. It is the evening spent adding up the front desk register, the restaurant pad and the cash box, and still not knowing what was really earned that day.
Mezbaan exists so the host can stay a host. The front desk, the restaurant and room service work in one system. A dinner reaches a room only after it is checked, every rupee is counted once, and the numbers at night are the numbers your accountant sees at month end.
We built Munshi for the question every owner asks at 11 at night: how did we do today? Munshi answers from your own figures and shows how it worked each one out, because a number you cannot check is a number you cannot trust.
That is our promise. You focus on being the host. We take care of the numbers.
Vikas Kumar, Founder & Creative Director, Vertex Summit
The story
How Mezbaan came to be
- Chapter 1
Three registers, one tired owner
In hotel after hotel we saw the same evening: a register at the front desk, another in the restaurant, slips for room service, and bills that never quite matched at the end of the day.
- Chapter 2
Where the money slipped
A room-service slip that reached the desk late. A dinner counted twice, once by the restaurant and once on the room bill. A void nobody approved. None of it was the staff’s fault; the tools were not connected.
- Chapter 3
Diagnose first, then build
We started from a first audit of what was actually going wrong, not from a feature list. Every part of Mezbaan answers one of those problems.
- Chapter 4
Mezbaan
One system for the front desk, the restaurant and room service, with Munshi built in and books a CA can close. In three editions: Sarai, Haveli and Rasoi.
Point of view
What we believe about software for hosts
When a figure is wrong, fix the tool before blaming the staff.
Every number should show how it was worked out.
Staff should be able to work in the language they are comfortable with.
Made by Vertex Summit
Who stands behind Mezbaan
Vertex Summit, founded by Vikas Kumar in Himachal Pradesh, builds, hosts and supports Mezbaan, and issues the subscription invoices.
Builds
Vertex Summit designs and develops Mezbaan.
Hosts
Vertex Summit runs the service your workspace lives on, and its backups.
Supports
Help & support tickets raised from inside the app, answered by the Mezbaan team.
Invoices
Subscription invoices are issued by Vertex Summit.
See it run with your own rooms and menu.
We run the demo on a video call with your room types or menu loaded, so you can judge it on your own work.