Your hotel and its restaurant, on one bill
Mezbaan Haveli is for hotels that run their own restaurant or room service. The front desk and the restaurant share one guest record, so a dinner charged to a room reaches the folio correctly and is counted once.
What it fixes
Room service on a paper slipThe slip reaches the front desk late, or with the wrong room number.
Checked before it postsThe restaurant bill moves to a room only after five checks: room, guest surname, active stay, open folio and credit limit.
Two systems that never agreeHotel software and restaurant billing each claim the same dinner.
Counted onceThe restaurant keeps the sale; the folio records a transfer. Dashboards and exports use the same rule.
Guests are strangers to the restaurantThe restaurant cannot see that the diner is a returning guest.
One guest recordStays and meals sit on one profile, so loyalty points and preferences follow the guest.
How a dinner reaches the guest’s room bill
The restaurant and the front desk stay separate where they should be, and connect at one checked step.
Restaurant bill
The cashier closes the table’s bill and chooses “Charge to room”.
Five checks
- Room number
- Guest surname
- Active stay
- Open folio
- Credit limit
Guest folio
The charge posts as a transfer. Checkout produces one bill and a GST invoice; the restaurant keeps the sale.
A working day in Mezbaan Haveli
Real screens from a sample hotel.
The restaurant floor, inside the hotel
Tables, takeaway and room-service orders on one floor plan. Captains send orders to the kitchen from a phone or tablet.
Kitchen display and tickets
Tickets arrive by station with veg marks, rush flags and the time since ordering. Printed tickets carry the station name.
One folio at checkout
Restaurant charges arrive on the folio as transfers. The guest checks out with one bill and one GST invoice.
The owner’s night, summarised
Room revenue, restaurant sales and collections in one summary, marked estimated until the night audit runs.
Also in Mezbaan Haveli
Everything in Sarai
Room grid, check-in, housekeeping, night audit, folios and direct bookings.
Everything in Rasoi
Floor and orders, KOT, kitchen display, QR ordering, offline billing and stock.
Per-unit P&L
Rooms and restaurant shown separately, with shared costs allocated by your rule.
Guest requests
Guests send requests such as towels or tea from a link on their phone; staff see them on one board.
Mezbaan Haveli pricing
Monthly plans, no lock-in. Yearly billing is optional and costs 15% less. Start with a 15-day free trial; no card is needed.
No GST is charged at present. Larger properties get a custom plan.
Questions about Mezbaan Haveli
What are the five checks before a room charge posts?
The room number, the guest’s surname, an active stay, an open folio, and the folio’s credit limit. If any fails, the charge stays on the restaurant bill and the cashier is told why.
Can room service and the restaurant use different kitchens?
Yes. Routing rules send each item to its station, such as tandoor or bar, whichever outlet it was ordered from.
Is the restaurant priced separately?
Haveli includes one restaurant outlet with the rooms. Each extra outlet is an add-on. See pricing.
Can I start with Sarai and add the restaurant later?
Yes. Moving to Haveli switches the restaurant on in the same workspace; nothing is migrated.
Book a hotel + restaurant demo
Tell us a little about your property. We will call to fix a time and set up the demo with your own room types.
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