The restaurant floor, inside the hotel
Tables, takeaway and room-service orders on one floor plan. Captains send orders to the kitchen from a phone or tablet.
A haveli is the family house with its own rooms and its own kitchen. Hotels with their own restaurant.
Your hotel and its restaurant, on one bill
Mezbaan Haveli is for hotels that run their own restaurant or room service. The front desk and the restaurant share one guest record, so a dinner charged to a room reaches the folio correctly and is counted once.
Who it is for
- Hotels with their own restaurant, café or room service
- Properties of up to 40 rooms on published plans, with one outlet included
- Owners who want rooms and restaurant figures that agree
Same software, same data. Moving from Sarai or Rasoi to Haveli switches modules on in the same workspace, so nothing is migrated.
Your problems
What it fixes
-
Room service on a paper slip
The slip reaches the front desk late, or with the wrong room number.
Checked before it postsThe restaurant bill moves to a room only after five checks: room, guest surname, active stay, open folio and credit limit.
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Two systems that never agree
Hotel software and restaurant billing each claim the same dinner.
Counted onceThe restaurant keeps the sale; the folio records a transfer. Dashboards and exports use the same rule.
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Guests are strangers to the restaurant
The restaurant cannot see that the diner is a returning guest.
One guest recordStays and meals sit on one profile, so loyalty points and preferences follow the guest.
How a dinner reaches the room bill
Five checks, then it posts
The restaurant and the front desk stay separate where they should be, and connect at one checked step.
- 1
Restaurant bill
The cashier closes the table’s bill and chooses “Charge to room”.
- 2
Five checks
Room number, guest surname, active stay, open folio and credit limit.
- 3
Guest folio
The charge posts as a transfer. Checkout produces one bill and a GST invoice; the restaurant keeps the sale.
Charge to room · Banyan Table → Room 312Illustrative sample data
- Dinner bill, table 6₹1,840
- Guest surname enteredMehra
- Room number is occupiedVerified
- Guest surname matchesVerified
- Stay is activeVerified
- Folio is openVerified
- Within the credit limitVerified
Included modules
What Mezbaan Haveli runs
Kitchen display and tickets
Tickets arrive by station with veg marks, rush flags and the time since ordering. Printed tickets carry the station name.
One folio at checkout
Restaurant charges arrive on the folio as transfers. The guest checks out with one bill and one GST invoice.
The owner’s night, summarised
Room revenue, restaurant sales and collections in one summary, marked Estimated until the night audit runs.
Everything in Sarai
Room grid, check-in, housekeeping, night audit, folios and direct bookings.
Everything in Rasoi
Floor and orders, KOT, kitchen display, QR ordering, offline billing and stock.
Per-unit P&L
Rooms and restaurant shown separately, with shared costs allocated by your rule.
Guest requests
Guests send requests such as towels or tea from a link on their phone; staff see them on one board.
Room-service QR
A QR code in each room opens the menu; staff accept, the kitchen cooks, and the bill goes to the room after the five checks.
Online check-in and Form C
Guests fill in their details and upload an ID before arrival; foreign guests give their Form C details.
WhatsApp guest bot
Guests message your own number for the menu, room service or a request; staff take over from one inbox.
Staff attendance
PIN clock-in and clock-out for the hotel and the kitchen, advances and a monthly salary sheet.
Munshi for hotels with a restaurant
Rooms and restaurant, one question away
Ask about the day’s sales, occupancy, top dishes or last month’s profit. Munshi answers across rooms and the restaurant, counting each rupee once, the same way your dashboards do.
- Shows the period, the figures and how it worked them out
- Follows each person’s role
- A nightly summary and alerts come to the owner
Ask MunshiYour figures, your permissions
Illustrative sample data
Sales today
Net revenue today is ₹1,18,400, up 9% on the same day last week (₹1,08,620).
| Rooms | ₹84,000 |
|---|---|
| Restaurant | ₹34,400 |
| Bills | 46 |
How: Before GST. Restaurant bills charged to rooms count once, in the restaurant. Same definition as the dashboards.
Source: Settled restaurant bills and room charges posted today. The Banyan Grand, a sample 32-room hotel with its own restaurant, Banyan Table.
Net revenue today is ₹1,18,400, up 9% on the same day last week (₹1,08,620).
| Rooms | ₹84,000 |
|---|---|
| Restaurant | ₹34,400 |
| Bills | 46 |
How: Before GST. Restaurant bills charged to rooms count once, in the restaurant. Same definition as the dashboards.
Source: Settled restaurant bills and room charges posted today. The Banyan Grand, a sample 32-room hotel with its own restaurant, Banyan Table.
Occupancy for this month is 71.4%: 548 room nights sold of 768.
| ADR | ₹3,450 |
|---|---|
| RevPAR | ₹2,462 |
| Room revenue | ₹18,90,600 |
How: Room nights posted at night audit ÷ rooms available × nights.
Source: Room nights posted at each night audit this month. The Banyan Grand, a sample 32-room hotel with its own restaurant, Banyan Table.
Butter Naan sold the most in this week: 152 plates.
| Dish | Plates | Value |
|---|---|---|
| Butter Naan | 152 | ₹9,120 |
| Dal Makhani | 64 | ₹22,400 |
| Paneer Tikka | 51 | ₹16,830 |
How: Plates on settled bills, at menu price before discounts.
Source: Settled bills at Banyan Table this week. The Banyan Grand, a sample 32-room hotel with its own restaurant, Banyan Table.
Estimated operating profit for September 2026 is ₹6,84,000 (21.4% of revenue).
| Net revenue | ₹31,96,000 |
|---|---|
| Cost of goods | ₹7,48,000 |
| Operating expenses | ₹17,64,000 |
How: Net revenue − cost of goods − recorded operating expenses.
Source: Finance dashboard: revenue, recipes and recorded expenses for September. The Banyan Grand, a sample 32-room hotel with its own restaurant, Banyan Table.
Pick a question to see Munshi answer.300 questions a month in every plan
For your CA
Books your CA can close, from Haveli
GST settings are confirmed with your accountant during setup.
Separate invoice series per unit
The hotel and each restaurant outlet number their own GST invoices.
Room charges as transfers
A dinner charged to a room stays restaurant revenue; the folio records a transfer, so the books are not double-counted.
Per-unit P&L
Rooms and the restaurant shown separately, with shared costs split by your rule.
Exports and month close
Tally XML, Zoho Books CSV, a GST sales register, and a month your CA can close.
Pricing
Mezbaan Haveli pricing
Pay monthly and cancel anytime, with no lock-in. Yearly billing is optional and costs 15% less. Start with a 15-day free trial; no card is needed.
Up to 15 rooms + 1 outlet
₹1,499 a monthor ₹15,290 a year
16–40 rooms + 1 outlet
₹2,299 a monthor ₹23,450 a year
Larger property?
40+ rooms, more than one property, or several outlets: we build a custom plan.
Compare plans
FAQ
Questions about Mezbaan Haveli
What are the five checks before a room charge posts?
The room number, the guest’s surname, an active stay, an open folio, and the folio’s credit limit. If any fails, the charge stays on the restaurant bill and the cashier is told why.
Can room service and the restaurant use different kitchens?
Yes. Routing rules send each item to its station, such as tandoor or bar, whichever outlet it was ordered from.
Is the restaurant priced separately?
Haveli includes one restaurant outlet with the rooms. Each extra outlet is an add-on. See pricing.
Can I start with Sarai and add the restaurant later?
Yes. Moving to Haveli switches the restaurant on in the same workspace; nothing is migrated.
Is it the same software as the other editions?
Same software, same data. Moving from Sarai or Rasoi to Haveli switches modules on in the same workspace, so nothing is migrated.
Can guests order room service from a QR code?
Yes. Each room has its own QR code. Ordering works only while a guest is checked in; the guest confirms with their surname or mobile, staff accept, and the bill is charged to the room after the five checks.
Are banquets included?
Yes. Hall bookings with a clash check, advances and a function sheet, and banquet revenue counts in the dashboards.
Request a demo
Book a hotel + restaurant demo
Tell us a little about your property. We will call to fix a time and set up the demo with your own room types.
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