Mezbaan
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Munshi · in every edition

Your business figures, with the working shown

Munshi is the assistant inside Mezbaan. Ask about sales, rooms, dishes, dues or stock in plain English. It answers from your own figures, states the period and the source, shows how it worked each answer out, and only tells each person what their role may see.

Ask Munshi in a demoWhat can I ask?
Ask MunshiYour figures, your permissions Illustrative sample data
Sales today
Sales and revenueTodayEstimated

Net revenue today is ₹1,18,400, up 9% on the same day last week (₹1,08,620).

Rooms₹84,000
Restaurant₹34,400
Bills46

How: Before GST. Restaurant bills charged to rooms count once, in the restaurant. Same definition as the dashboards.

Source: Settled restaurant bills and room charges posted today. The Banyan Grand, a sample 32-room hotel with its own restaurant, Banyan Table.

Pick a question to see Munshi answer.300 questions a month in every plan
What Munshi does

Answers, Tasks and Results

Munshi answers your questions. Around it, Mezbaan turns requests into tracked work and brings the important numbers to you.

Answers

Ask Munshi in plain English. It answers from your own figures and shows its working.

  • States the period and the figures behind every answer
  • Ends each answer with how it was calculated
  • Uses the same definitions as your dashboards
  • Follows each person’s role: staff only see what their role allows
  • Marks figures Estimated until the day or month is closed
  • Covers sales, profit, expenses, collections, dues, occupancy, arrivals, dishes, food cost, stock, budgets, alerts, ratings and guests
  • For your CA: GST by rate, invoice number gaps, GSTIN problems, credit notes, HSN/SAC and “can I close the month?”
  • Suggests questions for your role and the screen you are on; pin answers and search your history

Tasks

Munshi tells you what is happening; Mezbaan turns it into tracked work. Money never moves without a manager’s PIN.

  • Guest requests from a phone link become staff tasks on one board
  • Enquiry follow-up reminders until a booking is won or dropped
  • Night audit posts room charges and closes the business day
  • Store closing lists every unbilled order, unpaid bill and open shift
  • Month close with a checklist before figures become final
  • Voids, refunds, big discounts and rate overrides wait for a manager’s PIN
  • Ask Munshi to raise a housekeeping task, change a room’s status, pass a guest request to staff or remind the front desk about a folio; nothing happens until you confirm
  • Credit notes drafted by Munshi need a manager’s PIN and land in the activity log with who asked, who confirmed and who approved

Results

The numbers come to you, before you think to ask.

  • A nightly summary of the day for the owner, in the app or on WhatsApp
  • A six-point nightly account check
  • Nightly alerts when a figure looks unusual
  • Budget alerts when spending runs ahead
  • Low-stock, out-of-stock and expiry alerts with a suggested order
  • Ask Munshi “Any alerts?” for everything flagged today
  • A morning brief in the app, and if you switch it on, on WhatsApp from your own business number or by e-mail
  • Alerts for missing invoice numbers, invalid buyer GSTINs and room charges still waiting for their check
Results, delivered

The morning brief, where you already look

Every morning Munshi writes a short brief for the owner: yesterday’s revenue against the same day last week, new alerts and what is still open. It is always in the app. If you switch it on, it also comes on WhatsApp from your own business number, or by e-mail.

WhatsApp · from your business numberIllustrative sample data
The Banyan GrandYour business account

Morning brief, The Banyan Grand: 2026-10-24

₹1,84,350 net revenue, up 12% on the same day last week. 2 new alerts: 1 room charge not yet verified; Invoice HTLS/26-27/0418: buyer GSTIN fails the check. 3 alerts still open. Figures are Estimated until the month is closed.

7:02 am
E-mailIllustrative sample data
Subject
Your morning brief from Munshi
To
owner@banyangrand.example

Morning brief, The Banyan Grand: 2026-10-24

₹1,84,350 net revenue, up 12% on the same day last week. 2 new alerts: 1 room charge not yet verified; Invoice HTLS/26-27/0418: buyer GSTIN fails the check. 3 alerts still open. Figures are Estimated until the month is closed.

  • Off until the owner switches it on in Munshi → Brief.
  • WhatsApp goes from your business’s own connected WhatsApp number, not a Mezbaan number. Your Meta account needs the brief template approved.
  • Every message sent is listed in Settings → Messages.
How Munshi answers

Munshi does not guess

It finds the topic and the period in your question, checks your role, then reads the same figures your dashboards show.

  1. 01

    Your question

    “Profit last month”

  2. 02

    Three checks

    • Topic: profit
    • Period: last month
    • Your role may see it
  3. 03

    The answer

    The figure, the numbers behind it, a line on how it was calculated, and an Estimated label until the month is closed.

What you can ask

Ask the way you would ask your manager

Ask about today, yesterday, this week, last week, a month by name or a date. If you leave the time out, Munshi uses this month and compares it with last month. Type the question, or tap the mic and ask it out loud in Hindi or English.

Money

  • Sales and revenue“Revenue last month”
  • Profit“Profit this month”
  • Expenses“Expenses last month by category”
  • Collections by payment method“Cash collections today”
  • Outstanding dues“Outstanding dues”
  • Best and slowest day“Worst day last month”
  • Budgets“Are we over budget?”

Rooms and guests

  • Occupancy, ADR and RevPAR“Occupancy last week”
  • Arrivals, departures and in-house“Arrivals today”
  • New and returning guests“Repeat guests this month”

Kitchen and store

  • Best-selling dishes“Top dishes this week”
  • Food cost“Food cost this month”
  • Low stock“Low stock items”

Keeping watch

  • Unusual numbers“Any alerts?”
  • Ratings and complaints“Average rating this month”
Munshi in each edition

It answers about whatever your edition runs

Rooms in Sarai, the restaurant in Rasoi, and both in Haveli.

Munshi in HaveliYour figures, your permissions Illustrative sample data
Sales today
Sales and revenueTodayEstimated

Net revenue today is ₹1,18,400, up 9% on the same day last week (₹1,08,620).

Rooms₹84,000
Restaurant₹34,400
Bills46

How: Before GST. Restaurant bills charged to rooms count once, in the restaurant. Same definition as the dashboards.

Source: Settled restaurant bills and room charges posted today. The Banyan Grand, a sample 32-room hotel with its own restaurant, Banyan Table.

Pick a question to see Munshi answer.300 questions a month in every plan
Trust

Why owners can trust Munshi

Role permissions

Munshi answers each person only about figures their role can already see. A cashier asking about profit is told the role does not include it.

Your property’s data only

Each business has its own workspace. Munshi reads only that workspace, and an automatic check confirms no business can read another’s records.

Every action logged

Changes in Mezbaan are written to a permanent activity log with who did them and when.

No money moves without you

Munshi only reads figures. Voids, refunds, discounts above your limit and rate overrides need a manager’s PIN, and every approval is recorded.

FAQ

Questions about Munshi

Does Munshi make up numbers?

No. Munshi answers from your own records, using the same definitions as the dashboards, and ends each answer with a line on how it was worked out. If there is nothing recorded, it says so.

Can my staff ask Munshi?

Yes. Each person only gets answers about figures their role can already see. A cashier asking about profit is told the role does not include it.

Can Munshi change anything in my workspace?

No. Munshi only reads figures. Bills, bookings and settings are changed on their own screens, where every change is logged.

What if Munshi does not understand a question?

It says so and shows questions it can answer. Munshi answers about your business figures; it is not a general chatbot.

How many questions are included?

Every plan includes 300 questions a month. See the pricing page.

Can I speak my question instead of typing?

Yes. Tap the mic in the Munshi panel and ask in Hindi or English. Your words appear in the box first, so you can check them before sending.

Ask Munshi about your own business.

In the demo we load your rooms or menu, so you can ask Munshi the questions you ask every evening.

Book a demo See pricing